Frequently Asked Questions

Any questions? Here are the answers to some of the frequently asked questions about services provided to the residents of Kingsport.

Population: 54,076
Climate: Summers are long, warm, and humid; the winters are short, cold, and wet; and it is partly cloudy year round. Over the course of the year, the temperature typically varies from 28°F to 86°F and is rarely below 14°F or above 92°F.

  • Dobyns Bennett High School’s award-winning band program
  • Eastman Chemical headquarters
  • Home of the Long Island Iced Tea

To find out when your garbage, and yard waste pick up days are, please visit the homepage and click on the MY icon, the My Kingsport function. Enter your address in the search bar on the My Kingsport feature and the results will reflect information related to your residence.

The following items are not picked up by the City:

  • Batteries
  • Paint and paint products
  • Butane and gas tanks
  • Dead animals
  • Hazardous liquid or materials
  • Infectious materials

Please report any signal problems to Andy Hobbs at 423-224-2427 or if it’s after hours, please call central dispatch 423-246-9111.

You can call 423-247-5483 or use the ConnectKingsport app.

You can call 423-229-9451 or use the ConnectKingsport app to report them online.

You can call 423-229-9451 or use the ConnectKingsport app to report them online.

You can call 423-229-9451 or you use the ConnectKingsport app to report them online.

ConnectKingsport is an application that allows City of Kingsport citizens to report non-emergency related issues to the city. ConnectKingsport can be used via the web or your mobile phone. By using ConnectKingsport, you can submit an issue and track its progress from submission to completion. In addition, you can view issues that have been submitted by other citizens and track their status.

To download the ConnectKingsport phone application, please search for it in the App Store or in the Google Play Store.

Please contact John Rose, the City of Kingsport’s Economic Development Director, at 423-229-9319 or by email.

For water, sewer, or stormwater emergencies call 229-9416, or 246-9111 if after hours.

Please call the city of Kingsport Engineering department at 423-224-2727.

When emergencies happen, be the first to know. The City of Kingsport uses an emergency alert system to send official, real-time alerts to the public with information about potentially life-saving actions they may need to take to keep themselves and their families safe. Sign up for the service here:

Please use the online form here.

Learn more about volunteering in Kingsport here.

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